We accept cash, e-transfer, cheque or credit card payments. Please make cheques payable to Resolute Center. Payment can be made in person, electronically via e-mail transfer admin@rideaugymnastics.org, or phone (613) 627-0066. Registrations are not considered confirmed unless registration forms are completed and full payment is received. Returned cheques are subject to a $25.00 service charge.

A full refund (minus a 3.5% credit card service fee if payment was made by credit card) is given if a written request for a refund (on tuition only) is received by the office three days before the start of the session. In such cases, the refund is processed within 3 business days. After the start of the session and prior to the third class, you can send a written request for credit (on tuition only). There is a $35.00 cancellation fee. Credits prior to the third class are calculated based on the date the office is notified and you will be given credit for the remainder of the session minus the cancellation fee. After the start of the 3rd class, we do not give refunds or credits. Being absent does not qualify for a refund or credit nor do absences mean you are automatically withdrawn (dropped) from a class, you must send a request by email. Refunds are not available for classes/camps temporarily suspended or cancelled as a result of compliance with Federal, Provincial, or Municipal authorities’ orders that are beyond the control of Resolute Studios, Resolute Center, and Rideau Gymnastics.

We reserve the right to cancel classes in the event they are undersubscribed. All course fees will be fully refunded if such an event occurs.

Classes are subject to cancellation, rescheduling, or combining as needed pending enrolment.

In rare circumstances, for the safety of our Students and Staff, we may remain closed due to inclement weather. *Note: All unscheduled closings will be announced by email and will be posted on the Resolute Studios website by 8:30 a.m. for morning classes, noon for afternoon classes, and 3 p.m. for evening classes. The teaching staff reserves the right to cancel practices. We will strive to provide a make-up class.